Contact

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For customer support, please first check our Frequently Asked Questions page to see if your question has already been answered. If you do not find your answer in our Frequently Asked Questions page, you can contact us by emailing support@y-ourskin.com or call 1 (800) 957-6946. Our office hours are M-F 10AM-5PM PST. If you are unable to wait on the phone to speak to a representative, please leave us a voicemail with your name and phone number. Our support team will return all voicemails between 9AM-10AM PST and 5PM-6PM PST Monday-Friday. We do not accept subscription cancelation via phone. All subscription cancelation request must be done in writing by emailing support@y-ourskin.com.

For press inquiries, please email hpham@y-ourskin.com